LEGAL REFERENCE

Your Privacy Matters to Us

We built tunaitoto around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
Browse the Lobby Read FAQ
tunaitoto Your Privacy Matters to Us

How We Handle Your Information

tunaitoto collects personal information you provide during account registration, including your name, email, phone number and identity verification details. We also collect payment information when you deposit through DANA, OVO, GoPay or QRIS. This data is encrypted and stored securely on servers protected by industry-standard security protocols. We never sell your information to third parties. Where local law permits, we use your

data to improve your experience, prevent fraud and comply with Indonesian regulatory requirements. Your account remains yours to control.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here

Email Support Reach our privacy team at [email protected] with any...
Live Chat Chat with our team directly through your account...
Account Settings Manage your privacy preferences, communication settings and data...
WHY THIS PLATFORM

Privacy Standards We Follow

Encryption Standard

All personal and payment data transmitted between your device and our servers uses TLS 1.2 encryption, the same standard banks use to protect transactions.

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they affect your account or payment methods.

Data Minimization

We collect only the information necessary to verify your identity, process deposits via DANA, OVO, GoPay and QRIS, and deliver our service.

Retention Policy

Account data is retained for the duration of your membership plus seven years for regulatory compliance. You can request deletion where permitted by law.

Third-Party Vendors

Payment processors, identity verification partners and hosting providers sign strict data protection agreements and are audited annually for compliance.

Incident Response

If a security incident occurs, we notify affected users within 48 hours and provide guidance on protecting your account and payment information.

What Sets Our Privacy Approach Apart

No Data BrokerageWe don't sell, rent or share your personal information with advertisers, data brokers or marketing firms. Your profile stays yours.
Transparent LoggingEvery access to your account is logged and visible to you. You can review login history, payment records and activity from your dashboard.
Payment PrivacyDANA, OVO, GoPay and QRIS transaction details are encrypted separately. We never store full payment credentials on our servers.
Opt-Out ControlYou control marketing emails, SMS notifications and promotional communications. Disable any channel from your account settings instantly.
Jurisdiction ClarityOur privacy practices comply with Indonesian data protection standards and supported regional regulations. We're transparent about legal requests.
User RightsYou can request a copy of your data, correct inaccuracies or request deletion where permitted by law. Submit requests via your account or email.
Cookie TransparencyWe use cookies only for session management, fraud prevention and analytics. No tracking cookies follow you across the web.
SERVICE CONTEXT

Privacy Across Your Account

01
Account Verification We verify your identity once during signup using secure methods. Your verification data is encrypted and never shared with external parties.
02
Session Security Your login session expires after 30 minutes of inactivity. Two-factor authentication is available to add an extra layer of protection to your account.
03
Withdrawal Privacy When you withdraw funds to DANA, OVO, GoPay or QRIS, your payment details are processed through encrypted channels and never stored permanently.
04
Lobby Browsing Your game history, favourite slots and live table preferences are stored privately. You control whether this data syncs across your devices.
05
Communication Preferences Choose which notifications you receive: account alerts, promotional offers, game updates or payment confirmations. Manage all from one settings page.
06
Data Export Request a complete export of your account data, transaction history and personal information in a portable format anytime from your dashboard.

Privacy Policy Questions

We retain your account data for as long as your account is active, plus seven years after closure for regulatory compliance and fraud prevention. You can request deletion of non-essential data anytime through your account settings or by contacting support.

Yes. Payment details are encrypted using TLS 1.2 and processed through PCI-DSS compliant payment gateways. We never store full payment credentials. Each transaction is verified and monitored for fraud.

You can close your account anytime from your settings. Non-essential personal data is deleted immediately. Transaction records and identity verification data are retained for seven years to comply with Indonesian financial regulations.

We share data only with trusted partners who process payments, verify identity or host our platform. All partners sign strict confidentiality agreements and are audited annually. We never sell your information to advertisers or data brokers.

Manage all communication preferences in your account settings. Disable promotional emails, SMS or push notifications individually. You'll still receive essential account alerts and payment confirmations regardless of these settings.

We monitor for threats 24/7 and conduct quarterly security audits. If a breach occurs, we notify affected users within 48 hours with guidance on protecting your account. We provide credit monitoring where applicable.

Yes. Your account dashboard shows a complete login history with timestamps, device types and locations. Review this anytime to spot unauthorized access and enable two-factor authentication for added security.